Send parcels out of Nairobi to anywhere in Kenya
We collect parcels from your shop or door in Nairobi, dispatch them the same day, and your recipient collects from a Sendway agent in their town. Used by businesses sending customer orders upcountry and by anyone sending to family. Pay with M-Pesa and track the parcel from pickup to collection.
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Sendway is Shopinn's delivery arm. It runs on the same network of agents and riders that already handles thousands of Shopinn deliveries across Kenya each week.
The same countrywide network of local pickup agents
The same riders that move Shopinn orders every week
Backed by Fecn Technologies Ltd — a licensed courier operator
Sending parcels from Nairobi across Kenya
Affordable
Parcels are consolidated for daily dispatch, which keeps prices below premium courier rates. You see the fee before you pay.
Same-day out of Nairobi
Drop before the afternoon cut-off and your parcel leaves our Nairobi hub the same evening.
Collected in their town
Recipients collect from a Sendway agent in their own town, instead of travelling to a depot in another county.
Tracked and secure
Every parcel has a tracking code and a delivery PIN, so it is only released to the right person. Status updates run from pickup to collection.
How Sendway works
One pickup in Nairobi, daily consolidated dispatch, and a local agent for the last mile.
Book — drop or we collect
Create a parcel and pay with M-Pesa. Drop it at a Sendway point, or have a rider collect it from your shop or door in Nairobi CBD.
We consolidate & ship
Everything heading to the same town is sorted and bagged at our Nairobi hub, then moves out on our overnight run.
Recipient collects
Your recipient gets an SMS, then collects from a Sendway agent near them using a delivery PIN.
Parcel delivery out of Nairobi to towns across Kenya
We dispatch daily from Nairobi to pickup points in 79 towns across 38 counties, and deliver to the door across the Nairobi metro. Our most popular routes are below — or see everywhere we serve.
- Nairobi → Mombasa
- Nairobi → Kisumu
- Nairobi → Nakuru
- Nairobi → Eldoret
- Nairobi → Nyeri
- Nairobi → Meru
- Nairobi → Embu
- Nairobi → Thika
- Nairobi → Machakos
- Nairobi → Kakamega
- Nairobi → Kisii
- Nairobi → Kericho
- Nairobi → Kabianga
- Nairobi → Kitale
- Nairobi → Malindi
- Nairobi → Nanyuki
- Nairobi → Naivasha
- Nairobi → Bungoma
- Nairobi → Busia
- Nairobi → Kitui
- Nairobi → Garissa
- Nairobi → Kerugoya
- Nairobi → Voi
Frequently asked questions
How do I send a parcel out of Nairobi?
Create a parcel in the Sendway app, pay the fee with M-Pesa, and drop it at the nearest Sendway point in Nairobi before the afternoon cut-off. We dispatch it the same evening and your recipient collects it from an agent in their town.
How much does parcel delivery from Nairobi cost?
Pricing depends on the size of the parcel and the destination town. Because parcels are consolidated and collected from a local agent, Sendway costs less than premium courier services. You see the exact fee before you pay.
How long does delivery take?
Parcels to major towns typically arrive the next day after same-day dispatch. Deeper rural routes may take up to 48 hours.
How does my recipient collect the parcel?
They receive an SMS when the parcel arrives, then collect it from the nearest Sendway agent using a delivery PIN, so it only reaches the right person.
Is Sendway a licensed courier?
Yes. Sendway operates under Fecn Technologies Ltd as a licensed courier operator in Kenya.
Send a parcel out of Nairobi
Book on the web or in the Sendway app. Payment is by M-Pesa, and you get a tracking code straight away.
Get the Sendway app